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Large hotel pool with lounge chairs and palm trees in a sunny setting.
Large outdoor pool with lounge chairs and palm trees at a hotel resort on a sunny day.
Large white hotel building with green lawn and walkway in front
Outdoor café terrace with tables, chairs, and umbrellas in a lush green setting.
Park with green lawn, benches, and buildings in front of wooded hills under clear sky
Elegant table with wine and snacks by a pool with lounge chairs in the background
Courtyard of a historic hotel with arches, garden, and multiple floors under a blue sky.
Large pool with sun loungers and palm trees at a hotel complex under clear sky.
Brightly decorated elegant dining room with large windows and views of palm trees
Elegant hotel lobby with chandeliers, armchairs, and classic furnishings.
Elegant hotel lobby with shiny marble floor, chandelier, and large window.
Sports field with green artificial turf and mountain backdrop under clear sky
Modern hotel room with wooden floor, TV, and seating area by the window.
Modern hotel room with bed, workspace, and balcony overlooking city buildings.
Bright hotel room with large bed, wooden floor, and window view outside.
Bright hotel room with bed, desk, TV, and sofa by large windows.
Bright hotel room with double bed, two armchairs, glass coffee table, and window view.
Modern hotel room with bed, seating area with sofa and chairs, wooden floor, and large windows
Modern hotel room with large arched windows, sofa, and double bed.
Outdoor café with chairs and tables under large umbrellas in a sunny setting.
Gym with treadmills by large windows, fresh towels, and drinks on a table.
Empty tennis court with green playing surface next to a building and hills in the background.
Modern heated indoor pool with lounge chairs and panoramic windows.
Several lounge chairs with white towels next to a panoramic window in a spa area.
Woman in bathrobe relaxes by a large window overlooking palm trees.
Spanien (Kanaren) ∙ Teneriffa ∙ Santa Cruz de Tenerife

Iberostar Heritage Grand Mencey *****

TFS031
Fitness
Wellness
WLAN
Air conditioning
Die mit unserem Label "Top-Hotelpartner" gekennzeichneten Hotels, gehören zu den weltweit beliebtesten Hotels von schauinsland-reisen.
Unser Label "Reisen mit Zukunft" kennzeichnet Hotels, welche sich nach GSTC-Standard für eine nachhaltige Zukunft engagieren.
Map

Location

The Iberostar Heritage Grand Mencey is located in a very quiet residential area near the old town center of Santa Cruz de Tenerife.
In this wonderful place you can relax completely, while at the same time you are close to the liveliest city and shopping center of the Canary Islands.
The famous white sandy beach Playa Las Teresitas is approximately 8.5 km away and can be easily reached by public bus.
It is approx. 17 km to the North Airport and approx. 67 km to the South Airport.

Facilities

Luxurious 5-star hotel with a total of 261 guest rooms.
The building features a lobby, reception, elevators, casino, à la carte restaurant "Papa Negra" and restaurant "Los Menceyes" for half board and breakfast buffet, lobby bar, pool bar "Los Laureles", casino bar, pool and business center.
The outdoor area includes a approx. 8,000 m² garden, a swimming pool with sunshades, loungers, and pool towels (free of charge).
Free premium Wi-Fi throughout the hotel.
Courtyard of a historic hotel with arches, garden, and multiple floors under a blue sky.
Large pool with sun loungers and palm trees at a hotel complex under clear sky.
Brightly decorated elegant dining room with large windows and views of palm trees
Elegant hotel lobby with chandeliers, armchairs, and classic furnishings.
Large pool with sun loungers and palm trees at a hotel complex under clear sky.
Elegant hotel lobby with shiny marble floor, chandelier, and large window.
Sports field with green artificial turf and mountain backdrop under clear sky

Accommodation

Double room

The pretty double rooms (approx. 31m²) in colonial style with exclusive wooden flooring feature king-size, queen-size or twin beds, bath/WC, hairdryer, minibar (for a fee), air conditioning, iPad connection, satellite TV, telephone, some with balcony or terrace, and 24-hour room service (for a fee). Non-smoking rooms with free Wi-Fi connection (D//DA).
Also available at an extra charge with garden view (D2G/DGI) or for single occupancy (DE/DEA/DG1/DGE).
(Additionally bookable under TFSA54 with D/SSZ/DE/SSE. Garden view bookable with 2GD/1GD/SZB/SZE.)

Modern hotel room with wooden floor, TV, and seating area by the window.

Double room Superior

Same amenities as the double rooms, but with a view of the street or the city center (DSU/DSI).
Also bookable for single occupancy (DEU/DAE).
(Additionally bookable under TFSA54 with DSU/DSE/2US/1US.)

Double room Superior Garden View

Same amenities as the double rooms, (approx. 33m²), additionally located in a prime spot with a garden view (DC).
Also bookable for single occupancy upon request (DEC).

Junior Suite

Same amenities as the double rooms, but (approx. 43m²) with a large integrated living area and a view of the city or the Canarian courtyard (JS2/J2A).
Also bookable for single occupancy upon request (JS1/J1A).
(Additionally bookable under TFSA54 with JS2/JSS/JS1.)

Modern hotel room with bed, workspace, and balcony overlooking city buildings.
Bright hotel room with large bed, wooden floor, and window view outside.
Bright hotel room with bed, desk, TV, and sofa by large windows.
Bright hotel room with double bed, two armchairs, glass coffee table, and window view.

Family room

2 Standard double rooms with connecting door (DF2/DFU).

Modern hotel room with bed, seating area with sofa and chairs, wooden floor, and large windows
Modern hotel room with large arched windows, sofa, and double bed.

Family room Type B

Same amenities as the double rooms, but larger (approx. 45 m²). The rooms feature a combined living and sleeping area, bathroom with bathtub or hydromassage bathtub. Free safe, as well as Wi-Fi, bathrobe and slippers (2FB).

Suite

The suites (S2, SA, approx. 51 m²) offer a living area with seating and sofa bed, bath or shower/WC, two TVs, bathrobes and slippers, minibar (for a fee), air conditioning, and a separate bedroom. Also bookable for single occupancy (S1, 1SA).

Meals

Breakfast/Half board

Breakfast is served buffet-style, and dinner is served à la carte.

Outdoor café with chairs and tables under large umbrellas in a sunny setting.

Sports included

Jogging paths and fitness center (from 18 years of age / from 16 years of age only accompanied by an adult).

Sports for a fee

Nearby golf course (reservations at reception), paddle tennis in the garden area.

Wellness

Entrance for a fee: In the new "Spa Sensations" (from 18 years of age / from 16 years of age only accompanied by an adult) on an area of 2,000 m², you can enjoy an extensive wellness offer of relaxing massages, professional treatments, hydrotherapies, sauna, steam bath, and whirlpool.
Modern heated indoor pool with lounge chairs and panoramic windows.
Several lounge chairs with white towels next to a panoramic window in a spa area.
Woman in bathrobe relaxes by a large window overlooking palm trees.

Hotel service

Free premium Wi-Fi throughout the hotel.
***
Laundry service for a fee
***
Towel and linen change daily (on request)
***

Hotel features

  • Golf
  • Wi-Fi
  • Massages
  • Spa
  • Luxury travelers
  • Fitness
  • Air conditioning
  • Sauna
  • Hotel safe
  • Shopping facilities
  • Enhanced hygiene concept

Sustainability

Travel for the Future provides guidance for making conscious decisions. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).Further information on sustainability at schauinsland-reisen can be found at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunftThis hotel has the following certification:
  • Earthcheck

Notice

Further contingents bookable under TFS931 and TFS031I.
***
Disabled-friendly hotel with 5 wheelchair-accessible rooms (always on request).
***
Groups of 9 rooms or more bookable on request.
***
All rooms are non-smoking.
***
Check-in: from 3 p.m.
Check-out: until 12 p.m.
***
Pets not allowed.
***
Dr. Jose Naveiras, 38
38004 Santa Cruz de Tenerife
Tenerife-Spain
Tel.: +34-922-609900
Fax: +34-922-080668
E-mail: hotel.mencey@iberostar.com
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General information:
Under-occupancies can be requested. However, the full room price is generally charged. If a hotel does not offer single occupancy, we can also request the double room at full price (if available).
***
Non-contractual meal plans cannot be requested.
In the catalog "High Class" 2026 on page 94.

Seasonal information

Additionally bookable under TFSA54 and TFS031I.

Country category

5 Sterne