Rooftop terrace with sun loungers, umbrellas, and sea view at sunset.

View of an infinity pool overlooking the ocean with a lounge area under a wooden pergola.

Modern outdoor restaurant area with table and sea view.

Elegant hotel lobby area with modern reception desk and soft carpet flooring.

Modern café with cozy armchairs, stools, and artistic interior design.

Cozy bar with wooden furniture, warm lighting, and snacks on the table

Elegant restaurant with white-draped tables and dark wooden chairs in a warmly lit room.

Modern hotel room with large bed, wood accents, and balcony with view.

Modern hotel room with large bed, seating area, and large window with outside view.

Modern hotel room with seating area, large window, and balcony overlooking the city.

Modern gym with treadmills, weights, and large windows overlooking a garden.

Mexiko ∙ Yucatan und Cancun ∙ Playa del Carmen

The Fives Downtown ****

CUN221

Map

Location

The city hotel The Fives Downtown Hotel & Residences, Curio Collection by Hilton is located approx. 100 m from Playa del Carmen. The nearest shops are approx. 100 m from the hotel, and a supermarket is approx. 900 m away. The nearest bars and restaurants are also around 100 m away. The nearest disco is about 500 m away. The airport is approx. 55 km away.

Facilities

The 4-story, 5-star hotel consists of a main and an annex building and has a total of 93 rooms. It offers its guests a reception (check-in from 3 p.m., check-out by 12 p.m.), a lobby with a bar, an elevator, air conditioning, a safe (free of charge), and parking (free of charge). Two restaurants (air-conditioned) cater to culinary needs. The two bars in the hotel look forward to your visit. Wi-Fi is available free of charge for hotel guests.

Accommodation

Superior Double Room

The Superior Double Room is designed for a maximum of 4 people and features a king-size bed and a sofa bed, shower/toilet, minibar (for a fee), TV, hairdryer, iron and ironing board, coffee machine, air conditioning, alarm clock, and a safe (DSU).

Deluxe Double Room

The Deluxe Double Room is designed for a maximum of 2 people and, with the same amenities, features a king-size bed and panoramic windows overlooking the vertical garden/courtyard (DD2).

Junior Suite

The Junior Suite offers more comfort and space for a maximum of 4 people. It features a king-size bed, a sofa bed, and the same amenities as the Superior Double Room (JS2).

One Bedroom Resort Residence

The One Bedroom Resort Residence offers space for a maximum of 4 people and features a king-size bed in the bedroom and a sofa bed in the separate living area. Otherwise, this room has the same amenities and a furnished balcony with a city view (OB2).

Meals

Breakfast

Rich breakfast buffet.

Sports included

Fitness center.

Sports for a fee

A golf course is located 10 km from the hotel. Bicycle rental.

Wellness

SPA: All treatments, massages, as well as sauna, beauty salon, and solarium are subject to a fee.

Hotel service

Free Wi-Fi throughout the property.
Room service for a fee.
Doctor for a fee.
Laundry and ironing service for a fee.
ATM.
Hotel safe.
Parking for a fee.
Meeting rooms for a fee.

Credit card

MasterCard and VISA.

Hotel features

Family-friendly
Chillout & Relaxation
Kids Club/Mini Club
Air conditioning
Massages
Sauna
Spa
Central location
Wi-Fi
Shopping facilities
Near the beach

Sustainability

Travel for the Future provides assistance in making conscious choices. Our label identifies hotels that are certified according to internationally recognized standards for sustainable operating practices and actively invest in a more sustainable future. These standards encompass social responsibility, environmental awareness, and cultural and economic aspects of sustainable tourism, as defined by the Global Sustainable Tourism Council (GSTC).

Further information on sustainability at schauinsland-reisen at: https://nachhaltigkeit.schauinsland-reisen.de/reisen-mit-zukunft

This hotel has the following certification:

Ecostars

Note

Smoking is not permitted in restaurants.
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Check-in: from 3 p.m.
Check-out: by 12 p.m.
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Hotels in Mexico will be introducing an "Eco-Tax". This requires every user of a hotel room in Mexico to pay a fee to the state locally at the hotel in cash, similar to a tourist tax.
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A tourism tax came into force on April 1, 2021, and currently amounts to a one-time payment of 224 Mexican Pesos or approx. 11 US dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican Pesos or US Dollars.
Contact details:
Av. 10 Nte. Calle 2, Col. Centro
Playa del Carmen, Q.Roo, Mexico
C.P. 77710
reservationsinfo@thefiveshotels.com
+52 984 980 0541
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No smoking

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

For stays between April and December, increased occurrences of seaweed and algae may occur due to wind, temperature, and currents. In particular, there is often an increased presence of brown algae in the Caribbean during this period. This affects the beach and the sea. The hotel management and local authorities are of course making efforts to clean affected beach sections in cooperation with the municipal administrations. However, this requires the use of appropriate equipment, which can cause a slight noise.

Country category

4 Sterne

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