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Hotel complex on a wide sandy beach with turquoise sea and lush greenery.
Bright hotel room with double bed, ceiling fan, TV, and terrace access with sea view.
A calm pool area with blue lounge chairs and a view of the beach and sea.
Round hotel pool with sun loungers and palm trees under a blue sky.
Beach resort with white sandy beaches, turquoise water, and numerous sun umbrellas
White sandy beach with gentle waves and clear blue sky
Family with luggage at a hotel front desk, greeted by a receptionist.
Couple walking through a luxurious buffet restaurant with wooden ceiling and modern interior.
Modern restaurant with red chairs and poppy flower wall art.
Modern restaurant with red chairs, black table settings, and floral wall decor.
Outdoor playground with slides and climbing structures under trees.
Children playing volleyball on the beach in front of a resort on a sunny day.
Mexiko ∙ Yucatan und Cancun ∙ Playacar

Allegro Playacar ****

CUN016
Map

Location

Located directly on the fine sandy beach, in the well-kept, quiet hotel zone of Playacar. Playa del Carmen is only approx. 20 minutes away on foot. Cancun is approx. 65 km away.
Beach resort with white sandy beaches, turquoise water, and numerous sun umbrellas
White sandy beach with gentle waves and clear blue sky

Facilities

Family with luggage at a hotel front desk, greeted by a receptionist.
Couple walking through a luxurious buffet restaurant with wooden ceiling and modern interior.
Modern restaurant with red chairs and poppy flower wall art.
Modern restaurant with red chairs, black table settings, and floral wall decor.
The popular hotel club complex with 286 rooms features a lobby with reception, a small shop, 2 snack bars, 4 bars including a disco and a sports bar, 3 à la carte restaurants serving Italian, Mexican, and Oriental cuisine, and a main restaurant. The beautiful tropical garden area includes 2 swimming pools (1 relaxation pool and 1 activity pool with a separate children's pool) and a lovely sun terrace. Sun loungers and beach towels are included by the pool and on the beach. The Allegro entertainment program provides further variety with sports competitions during the day and impressive shows in the evening.

Accommodation

Superior Double Room

Located in the villas, they are equipped with 2 double beds or one king-size bed, bath/shower/toilet, hairdryer, ceiling fan, individually controlled air conditioning, satellite TV, telephone, Wi-Fi, mini-fridge (water and beer included, refilled every 2 days), coffee machine, iron and ironing board, safe, terrace or balcony with hammock.

Superior Single Room

Superior Double Room for single use.

Information

In the Caribbean, most rooms are equipped with two queensize beds (approx. 1.40 x 2m). If the occupancy is 2 adults + 1/2 children/3 adults, no extra beds will be placed in the room; this means occupancy: 2 people per bed, even if rollaway beds are listed on the confirmation!

Meals

AI

All Inclusive

All Inclusive

Meals can be taken from the buffet or à la carte (specialty restaurants require advance reservation, included 2 times per week). Breakfast from 7 AM to 11 AM, lunch from 12 PM to 4 PM, dinner from 6 PM to 10 PM. Snacks are available between and during meals from 12 PM to 4 PM, pizza from 12 PM to 6 PM, and a midnight snack from 11 PM to 1 AM. National alcoholic and non-alcoholic drinks are available from 10 AM to 1 AM.

Not included in All Inclusive

Rental car, beauty salon, spa, fax service, babysitting, laundry, telephone and fax service.

Sports included

Subject to availability: 2 tennis courts including floodlights (balls and rackets included), billiards, table tennis, basketball, soccer, darts, water polo, boogie boards, kayaks, snorkeling, aqua aerobics, introductory diving in the pool.

Sports for a fee

Diving and an 18-hole golf course within a few minutes' walk.

Children's program

Kids' club (4-12 years) from 10 AM to 1 PM and from 3 PM to 5 PM, children's playground, high chairs, kids' disco, children's pool, baby cots.
Outdoor playground with slides and climbing structures under trees.

Entertainment

Multilingual sports and entertainment program during the day.
Evening show program. The theater is covered and will continue to offer spectacular evening entertainment.

Hotel service

Currency exchange, internet center, 24-hour medical emergency service (all at a charge and partly upon request).

Hotel features

  • Golf
  • Kids' club/Mini club
  • Diving
  • Air conditioning
  • Hotel safe
  • Sandy beach
  • Children's playground
  • Children's pool
  • Massages
  • Spa
  • Tennis
  • Wi-Fi
  • Internet
  • Shopping facilities
  • Family friendly
  • Direct beach location
  • Enhanced hygiene concept

Note

Wearing a bracelet is necessary to use the All-Inclusive services.
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From now on, hotels in Mexico will gradually introduce an "Eco-Tax".
This means that every user of a hotel room in Mexico is obliged to pay a fee to the state locally at the hotel in cash, similar to a tourist tax.
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Smoking is only permitted in designated areas.
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In Mexico, washbasins or even bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
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As of April 1, 2021, a tourism tax came into effect and currently amounts to a one-time payment of 224 Mexican Pesos or approx. 11 US Dollars per person, regardless of the planned duration of stay in the country.
The tax can be paid electronically before departure via the following link: http://www.visitax.gob.mx/sitio/
Alternatively, the tax can also be paid in cash upon arrival at the airport. It is advisable to carry the exact amount in Mexican Pesos or US Dollars. In Mexico, washbasins or even bathtubs/whirlpools may be integrated openly into the general living area of the hotel room without spatial separation.
In the catalog "Long-Haul Travel" 2025/26 on page 60.

Destination information

Smoking is prohibited in all public places in Mexico. This also applies to public transport, beaches, parks, hotels, and restaurants. Violations can be punished with fines or imprisonment.

Seasonal information

When staying between April and December, increased seaweed and algae may occur due to wind, temperature, and currents. In particular, an increased occurrence of brown algae is often observed in the Caribbean during this period. This affects the beach and the sea. The hotel management and local authorities are, of course, endeavoring to clean affected beach sections in cooperation with the municipal administrations. However, this requires the use of appropriate equipment, which generates a slight background noise.

Country category

4 Sterne